Delivery and Shipping

We endeavor to provide a fast service, however, each product is created in our workshop to order - this takes time. 

Standard lead time is: 3-5 days, plus shipping

Pre-made* items: 1-3 days, plus shipping

*pre-made items can include pre-made birthday badges and jewellery.

Please message us if you require an item by a certain time, we will shrive to meet this date (if not we will message you).

 

UK Delivery:

Standard delivery is 2nd Class Royal Mail 2-5 days (not tracked) - £1.95 for one item, £2.95+ for 1+ (per order).

Free standard delivery for orders that equal over £25

Express delivery is 1st Class Royal Mail 1-2 days (not tracked) - £2.95 for one item, £3.95+ for 1+ (per order).

Please note, Express delivery applies to delivery only, not the lead time for making your product. Please message us if you require an item by a certain time.

 

International Delivery:

We only offer International deliveries on a case-by-case bases. Please message us with your full order and a delivery address. We will put together a shipping quote. 

Also take a look at our Etsy online store - more International shipping options available: www.etsy.com/uk/shop/initialdesigncrafts

Customs and Import taxes:

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

Further questions:

If you have any further questions, please don't hesitate to get in touch - we are always happy to help. Please be mindful that we're small team, so it may take a few hours to get a reply.